Customer: Sole Trader who is VAT Registered and running 1 van for his plumbing business.
Requirement(s): He has always bought their vans using either a non-secured loan or cash. Their current van is out of warranty, and they would like to upgrade to a new one.
Problem: He is apprehensive about leasing a van because he is concerned about being charged for potential damage that may be caused removal of the vans bespoke internal and external racking systems that they installed after delivery.
Solution: Yorkshire Fleet Management have supplied the customer with a new van on a Business Contract Purchase agreement. The customer pays all of the VAT up front and claims 100% of it back on their next VAT return. At the end of the contract they can either hand the vehicle back or they can buy it for an amount determined at the start of the contract. The customer plans to buy or part exchange the van at the end of the contract.
Ongoing relationship: The customer has benefited from the Yorkshire Fleet Management referral scheme having recommended Yorkshire Fleet Management to fellow trades people in his area. Yorkshire Fleet keep in touch with their monthly email Newsletter. The customer is reassured to know that they can contact their dedicated account manager at any time. Yorkshire Fleet will also contact them at set points approaching the renewal of each vehicle to arrange a replacement vehicle.
