Customer: Private Individual opting out of a of the Company Car Scheme and taking a car allowance.
Requirement(s): She is looking for a new executive saloon on a 3 year contract with a low deposit.
Problem: She has run a company car for the past 15 years, and would like to opt out of the company car scheme and take a car allowance because she does not like any of the cars that are available. Opting Out would also mean that she does not have to pay Benefit In Kind (BIK) Tax. She has been into her dealership, however she is not satisfied with the discount and finance packages that they have been offered.
Solution: Yorkshire Fleet Management have supplied the customer with a new car using our fleet discount terms on a 3 year Personal Contract Hire (PCH). They were only required to pay a minimal deposit, and they have included a maintenance package which covers all of their servicing, maintenance and replacement tyres. The customer just pays for their own insurance and fuel, and everything else is covered. They have now got hassle free motoring at a fixed cost for 3 years.
Ongoing relationship: The customer would prefer to keep telephone contact to a minimum, but Yorkshire Fleet keep in touch with their monthly email Newsletter. The customer is reassured to know that they can contact their dedicated account manager at any time. Yorkshire Fleet will also contact them at set points approaching the renewal of each vehicle to arrange a replacement vehicle.